Our Policy
Privacy Policy
This following document sets forth the Privacy Policy for Alyaadesigns.com website, www.alyaadesigns.com
Alyaadesigns.com is committed to providing you with the best possible customer service experience. Alyaadesigns.com is bound by the International Privacy Act , which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Alyaadesigns.com customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Alyaadesigns.com takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Alyaadesigns.com reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Returns & Exchanges
For hygiene reasons, exchange is only offered within 48hrs of recieveing a defected iteam or a wrong iteam other than the one you ordererd, provided it’s in it’s original condition, unworn and with tags on.
Please email us at info@alyaadesigns.com within 48 hours of receipt of your order. Don’t use the product or remove it’s tags.
If upon inspection, item is found to be defected, ALYAA DESIGNS will replace your order with a product of same design and color. If product is out of stock then you will receive store credit.
ALYAA DESIGNS will not be able to replace your order if:
- You don’t notify us within 48 hours of receipt of order,
- Product has been worn or even tried on leaving perfume scent, makeup stains or pin holes,
- Tags have been removed.
Contact Us :
If you have any questions regarding our Privacy Policy, feel free to contact us:
Email: info@alyaadesign.com
Phone: +201055483500
Thank you for trusting Aliaa Designs. We are dedicated to providing you with a safe and exceptional shopping experience.